Policy

Return & Exchange Policy

We want you to love your jewelry and phone cases! However, please note that for all orders based in the United States, we do not offer exchanges or refunds on any items once they have been purchased. Because our pieces are carefully curated and handled, all sales are final. We appreciate your understanding and are here to help you find the perfect piece before you make your decision.

Additional Terms

Order Processing

Shipping

Orders are typically processed within 2-4 business days. You will receive a notification once your order is ready for shipment.

Standard shipping across the U.S. is calculated at checkout. Delivery times vary based on your location and the selected shipping method.

Damaged Items

Contact Us

If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue for you.

Have questions? Reach out to us at (919)-397-6206 or follow us on Instagram @richjewelryco for updates.

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